The Society of British Dental Nurses Podcast

The Digital Treatment Coordinator

January 29, 2019
Meet Tracie Barnett a passionate individual with over 20 years experience in Dentistry. 
 
Tracie likes to set herself goals to help her stay on track personally and professionally and with the help of my team achieve great things together. Tracie is often found attending training courses on her days off to help progress with her career, she says 'every day we are still learning, and I am still as interested in Dentistry today as I was all those years ago'.
 
Tracie is the main point of contact for all new and existing patients, her role as a TCO is to make patients feel welcome, comfortable and at ease. Tracie discusses treatment options and costs with patients and deals with financial arrangements to make treatment affordable for the patients. Tracie also supports the membership options with the patients.  
 
A huge part of Tracie’s role is supporting the Invisalign journey for patients. Tracie scans new and existing patients using 3D ITero scanner and provides simulations for them to see the what the treatment end result may look like. It is a very exciting aspect of her role and Tracie would never go back to holding these appointments with a scanner.
 
Key points about Tracie:
  1. I made a transition in my career by accident, it must have been fate as this is the dream job for me.
  2. I sacrificed regular dental nursing to take on the TCO role, dental nursing was my passion. I really did wonder how i’d feel once I stopped nursing daily. I do step in very rarely if needed but only with the hygienists usually.
  3. I am so busy in my new role that I don’t have much time to think about missing dental nursing. The rewards I have now are amazing, patients are so thankful to me and seeing the many positive reviews we receive as a practice and for me personally really make it worth while. I would definitely make the same decision again. 
  4. I love to decorate. I often help my family and friends out with wall papering or painting in my free time. My other pastimes tend to be attending fitness classes and spending time with my family.
Society of British Dental Nurses : http://sbdn.org.uk
 
This podcast is sponsored by Horton Consulting : https://www.horton-consulting.com